Program steals points won!

I played bingo and video poker last night and went to bed having turned my "nest egg" from 200k to 40+ million in chips. This morning they were nearly all gone. I got my bonus and played, leaving the game with approximately 5 million. Turned my phone off, 3 hours later Im down to less than 2 million. Where are my points, GSN? Dont waste your time here is my advice. Dont buy packages either. Ill update if I get my points back but Im not holding my breath.

Elaine in Idaho about Grand Casino: Slots Games